Author Archive

Apple – Sort Of Douchey January 28th, 2012

tevans

The New York Times is the world’s most respected newspaper (other than the Guardian), and that means that when it pushes a story into the public consciousness, it gets noticed. That’s why the recent article in the Times, investigating Foxconn and other Apple suppliers for their work environment, has generated a major flap for the consumer electronics company.

 

What the Times found comes as no surprise to those who are familiar with the Chinese economic situation, or to the usual labor watchdogs. But as Apple continues its incredible climb into consumer electronics dominance, it has drawn increased scrutiny from the rest of us as to the methods it uses to claw its way to the top. And that scrutiny has yielded some pretty despicable fruit.

 

As it turns out, Apple’s prosperity is due to more than just the innovation and design expertise. Apple is also a relentless cost cutter, and it brings an incredible amount of pressure to bear on its supply chain to keep costs at an absolute minimum. In the United States, that means pushing hard to innovate more efficient processes. But most of the supply chain resides in China, and China’s labor regulations leave something to be desired. Consequently, more efficient processes often means virtual slave labor, unpaid overtime, cramped dorms, 7 day work weeks, and drastically unsafe working conditions.

F003 300x254 Apple   Sort Of Douchey

In a situation where demand so drastically outstrips supply, Apple is facing a major profit incentive to keep cutting costs in any way possible, even at the expense of explicitly stated corporate ethics (Apple maintains that they are conscious of the problem and working to address it). Unfortunately, the profit incentive – which is Apple’s legal obligation – will often win out over ethics, as it so frequently does. It will take sustained consumer pressure to force a change (which is not at all unprecedented – many companies have forced reforms in their supply chains due to consumer demand). One can only hope this is the beginning of the application of that pressure.

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Facebook Timeline Is Awful. The End. January 25th, 2012

tevans

Well, this is it. For those of us who have been resisting the transition over to “Timeline,” the clock has struck midnight and everything is about to turn into a pumpkin. Facebook has decreed, in its infinite wisdom, that all users will now have to deal with the cluttered, abrasive, poorly designed interface on their own profiles. It is, however, giving them seven days to “clean the profile up” and remove any previous posts that may have been offensive or dangerous or worrisome or embarrassing.

 

I don’t have any embarrassing posts on Facebook (more accurately, I don’t have any shame, so none of my embarrassing posts actually embarrass me) but even if I did, I wouldn’t be worried about anybody finding them with Timeline. The site just tosses data at you like a fire hose, forcing you to chug it down or drown. The “help” question for “how do I remove Timeline” is wildly popular, and there are workarounds posted (my favourite suggests following the link http://plus.google.com for info on doing away with Timeline), but with the transition, soon everyone on Facebook will simply be forced to adhere to the new Timeline format. I can’t wait.
That’s good news for advertisers, for whom Timeline is a boon of demographic and marketing information, all in an easily parsed and data-mined format. For a human being, however, it is – and I apologize for the use of technical jargon – a gigantic pain in the ass.

 

timeline Facebook 300x267 Facebook Timeline Is Awful. The End.

Sorry if that's hard to read. THEY DESIGNED IT THAT WAY.

Now, maybe I’m just being a luddite and all the kids these days will prefer the new interface. It is certainly designed for the long term, which is understandable for Facebook to be pursuing. But you have to wonder if this might just turn out to be a boon for Google+.

 

Some of us are certainly hoping so.

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Well That Was Fast January 24th, 2012

tevans

Just a few days ago, the entire internet united around the banner of fighting SOPA and PIPA and generated unheard of levels of consumer activism. This resulted in a barrage of petitions, phone calls, emails (even crashing the Senate website due to rampant demand) and that resulted in a dramatic turnaround in Congress. The few sponsors who remained, who had clearly been trying to shove the bills through without any notice, slunk off in defeat and vowed to “re-evaluate” their positions and “address the concerns” raised by the massive outpouring of public sentiment. It was a beautiful day for the internet, for free speech, and for consumers, and it was probably a miserable day for politicians, the government, and Hollywood.

 

That may well explain why they turned around not 24 hours later and shut down the biggest file transfer site on the net. Megaupload, run by the implausibly-named Kim Dotcom, earns millions from its file transfer business, and recently angered the RIAA by releasing an ad featuring several of the most popular musicians all supporting Megaupload. Of course, since the record labels totally own those people, they aren’t allowed to go off the reservation and express their own opinions (this is not entirely sarcasm – in a very real way, record labels market the personas of musicians and therefore claim the rights to their public interactions).

 

Megaupload Well That Was Fast

This claim now somewhat less true.

The shutdown has had major implications for other file hosting services, many of whom are scrambling to shut down their affiliate programs or even to turn off the spigot entirely, afraid of being next in the cross hairs of a Federal crackdown. Others are simply isolating US based IP addresses, highlighting the fragmentation that would be sure to result if already stringent intellectual property laws are tightened still further.

 

Megaupload isn’t going down without a fight, mind you; they’ve lawyered up and are seeking access to their assets to fuel the legal battle that’s sure to ensue. The company was pulling in millions and has the resources to fight this out; it remains to be seen if the Feds are willing to stomach another loss.

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Chegg Brings Textbooks Into Modern Times January 20th, 2012

tevans

Chegg is a web based application that has been making waves over recent years for seeking to redefine the text book market by bringing textbook purchase and rental into the 21st century. As part of that mission, it’s struck deals with textbook publishers, built a robust and accessible website with plenty of tools adding value to text book purchases, and begun to revitalize a market desperately in need of shake up. This week, the company unveiled a mobile web app designed to provide the same user experience with plenty of great tools (such as margin notation, highlighting, and a collected note function that allows you to view all of your notes at once for any given text segment). Moving the app to the tablet and smart phone environment makes sense for the company, as those are high growth areas (particularly among students) and netbook/notebook sales are likely to suffer as a result.

 

textbooks1 300x297 Chegg Brings Textbooks Into Modern Times

Heavy. Expensive. And obsolete.

It’s hard to imagine an industry more in need of innovation like Chegg offers. Textbook publishers essentially have a captive market in students, who will be required to purchase books at whatever outrageous markup the publishers choose to charge (and as college increasingly becomes an exclusively upper class environment, the prices have climbed accordingly, further increasing the trend towards pricing the non-affluent out of social mobility). All the competition effectively happens behind the scenes, leading to a fair degree of what amounts to price-fixing. Chegg changes all that by bringing modern technology into the picture to vastly reduce overhead and distribution costs while increasing access, providing some genuine competitive pressure to college bookstores – and with 4 and a half million users, providing an effective weight on publishers’ prices by giving them a user base worth marketing lower-cost digital books towards. It’s not a complete solution, but it’s most assuredly a step in the right direction – and with a mobile app now on offer, Chegg’s growth prospects look bright.

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Jan 18th – The Day The Net Went Dark January 19th, 2012

tevans

If you’re like the average internet user, odds are very good that you’ve tried loading up Google today – almost every internet consumer uses it at least once a day. If you have, you’ve surely noticed the bold blackout over the Google logo. With any luck, that’s piqued your interest enough to get you to click through on it – and sign the attached petition against SOPA and PIPA, the looming bills before Congress that would impose true censorship on any website with user generated content (comments, photos, articles, anything).

 

Google Dark 300x185 Jan 18th   The Day The Net Went Dark

The Google logo looked like this all day.

Just in case you missed the darkened Google logo, however, there are plenty of other ways you may have encountered a rapidly shuttering internet. Wikipedia, Reddit, DailyKos, and dozens of other sites have joined in, some of them shutting their portals entirely and leaving up only warnings of the impending censorship of the web, with tools for contacting your representatives attached.

 

The ongoing anti-SOPA/PIPA campaign has already had a serious impact, forcing Congress to strip some of the worst provisions from the bill, but this next step looks poised to have an even more dramatic effect. The response has been overwhelming so far; in fact, as of 12:23 PM Eastern, the website for the US Senate which hosts the “contact” forms for each Senator appears to have been overloaded for almost all of the Senators, presumably from informed citizens looking to send an email complaints their way (that’s certainly why I went to the site).

 

On the other hand, the Google and Wikipedia links to Congressional contact forms and a petition remain active. I am extremely eager to see what kind of numbers the drive is going to generate from otherwise low-information voters; political blogs of all stripes have been on the case for months about this (as it threatens their very existence, making this a free speech issue as well) but Google and Wikipedia are cornerstones of the web for even the most casual user who may have no idea what SOPA and PIPA are. Thanks to this campaign, that has now changed.

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Rupert Murdoch Is A Douche On Twitter January 17th, 2012

tevans

Rupert Murdoch, the leader of News Corp and king of Fox Nation, hasn’t been on Twitter very long, but he’s managed to dive right in to the short message service with quite a spark. This past weekend, he launched a crusade against Google for being a “piracy leader.” His reasoning is that he is able to use the search engine to search for movies and yield torrent results, which he apparently holds Google culpable for.

 

murdoch 300x210 Rupert Murdoch Is A Douche On Twitter

On a scale from one to ten, this guy is a fucking douchebag

Now, let’s just for a minute overlook the fact that I was unable to replicate his alleged search results (he claimed to search for “Mission Impossible” and said that Google yielded “several” illegal download sites; in fact, a search for “Mission Impossible” yielded four consecutive pages of legitimate search results. I didn’t go any further than four because honestly that’s quite sufficient, but I bet the legitimacy extends still further). Even if I had been able to find the illegal downloads, what is perhaps more telling is that I was perfectly unable to find legal downloads. I found reviews, movie trailers, parodies, and more, but not a single site where I could legitimately pay for and download the movie.
This is frequently true of music as well. I’m a firm believer in paying creative people for their work, and often times the industry designed to support this activity utterly fails to give me the option to do so. Although I do not resort to illegal downloading, I understand those who do try searching for ways to pay for music who then give up and simply click a torrent.

 

But back to Murdoch. The corporate kingpins tirade made waves in the Twitterverse, and calls for him to back up his allegations went unanswered (not that the leader of Fox News is likely to feel any shame for nakedly false assertions). Google’s response was fast and fierce, openly calling the claims “nonsense” and setting off what has the makings of a hot back-and-forth between the two massive companies.
And if there’s one thing Twitter is good for, it’s petty fights between people who ought to know better – all in 140 characters or less. No wonder Murdoch took to the environment so naturally.

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Windows Phone – The Timing Is Finally Right January 16th, 2012

tevans

In the battle for smart phone market share, it’s been clash of the titans between Apple’s iOS and Google’s Android for years. So prevalent are the two competing operating systems that they’ve pushed smaller competitors like Symbian completely out of the market.

 

Into that crowd, Microsoft is finally throwing its hat into the ring with Windows Phone, a late – very late – entry into the smart phone space. And despite the late entry, the lack of brand recognition, and the difficulty standing out, it looks like Microsoft is making big inroads. The question to ask is – how?

 

I suspect it’s a confluence of factors that individually might not have made a difference but, taken together, represent a unique opportunity for a third party to break into the running. These factors include:

 

1)      Novelty – Android and iOS have been churning out incremental improvements for years. They are familiar, which is a plus for many users, but the smart phone market still has a lot of room for growth and a lot of new potential users. Windows Phone is novel, and novelty drives news cycles – which get attention from new customers.

2)      System Differentiation – Windows Phone is genuinely different from Android and iOS. The active icons are a fresh and intuitive take on the home screen layout, and the UI is simple and pleasant. That helps Windows Phone differentiate itself.

3)      Hardware – The new Windows Phone devices are extremely powerful, with cutting edge processors and hardware, top notch cameras, and gobs of memory.

4)      Android, Blackberry, and iOS weaknesses – the blush on iOS has most definitely come off; while there will always be Apple fanboys, concerted pressure from competitors and pushback against the closed iOS ecosystem have opened up the market. Similarly, Android was well received at first as an open alternative to iOS, but over time its own weaknesses (fragmentation, lack of support) have begun to show through. And RIM is shedding customers right and left in the face of several highly publicized service blackouts affecting its flagship product, which was marketed on the premise of ultra-security with business clients in mind.

 

Given the above, and Microsoft’s still-dominant position with the desktop segment (and, consequently, brand familiarity for both consumer and business clients) along with its expansive war chest, it looks like Windows Phone’s late entry may not have been such a bad move after all.

250px Samsung Omnia 7 225x300 Windows Phone   The Timing Is Finally Right

Windows Phone "Active Icons" are a noticeable difference from iOS and Android layouts

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Foxconn Still A Sweatshop January 12th, 2012

tevans

Since being contracted out by Apple and many of the other cutting edge technology companies to manufacture handsets and other electronics devices, Foxconn has become something of a household word among the technology sector. Obviously the growth potential plays a big role – anyone entrusted with making the iPhone has some serious revenue streams ahead of it – but the bigger news over the past couple of years has been employee working conditions.

 

Conditions at the Foxconn campus are universally regarded as deplorable, and not just because of external reports and inspections. Conditions on site are so bad that fourteen different employees committed suicide – yes, actually killed themselves – in 2010 over the concerns. Apple has been partly blamed for these conditions, both because it supports them by giving Foxconn continued business and because the aura of privacy that Apple insists on has directly contributed to certain portions of the problem. But the bottom line is that Foxconn is responsible for running its factories like third world sweatshops, which is essentially what they are. That’s how the company has managed to keep labour expenses so low and to grow its footprint to be the largest electronics manufacturer on the planet.

 

Foxconn 300x223 Foxconn Still A Sweatshop

Still want to bitch about unions? This could be you.

It’s all come to a head now as over 300 Foxconn employees took their concerns to management over low pay and working conditions. Management offered them a buyout to quit the job – surely cheaper (if less ethical) than raising pay across the board for thousands of employees – and many of them accepted, only to find that management had no intention of following through with the promised compensation (is anybody actually surprised that management screwed workers?). Well, the Foxconn employees don’t have a union, so their options for fighting back were limited legally, which si why they took to the roof of a Foxconn factory campus and threatened to commit suicide en masse if their demands were not met. Now that is dedication – or a sign of just how bad Foxconn really is.

 

The employees were talked down off the roof by the mayor of the town in which the factory is located, but it’s been a major PR fiasco for Foxconn, already under fairly intense scrutiny from the western world in which most of its clients do business. One can only hope real pressure is applied to the manufacturer in the face of this.

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The Data Web January 11th, 2012

tevans

You’re familiar with the basic “top level” domains – .com and .org and so forth – from your standard day to day browsing. Recently, a new top level domain was created for explicit websites, using .xxx as the identifier. It is these top level domains that give the internet a framework for developers to build around and for search engines to draw from, and they are designed to give internet users and search engines an easy time of finding web sites.

 

What remains exceedingly difficult on the internet to this day – surprisingly so, given the nature of the web – is finding and processing raw data. There are no global standards for data presentation, and there is no easy way to garner backend data let alone to perform computations with it. Considering that the internet is essentially nothing more than a giant data sharing service, that’s surprising and disheartening. That’s why Stephen Wolfram (the brains behind Wolfram Alpha, a computational knowledge engine as opposed to a search engine) has latched on to the idea of a new top level domain specifically for data – a .data appellation.

wolfram alpha logo The Data Web

The aim is to create a proper “data web” for developers to work with, giving organizations that manage websites an opportunity and location to host their front-facing data in an accessible, manageable, and computable way. This is something that is quite simply long overdue. There are vast reams of data being collected and utilized by various organizations in the building and presentation of their front facing websites, and that data is currently largely inaccessible except through human interaction and intervention. This is great for individual humans most of the time, but it sells short the real power of the web to put that data to better use and to perform some computations on it. Making a machine accessible data web with standardized formatting and a top level domain is something that can unlock a whole new world of data management – and it can be done right now.

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All Praise To Napster January 6th, 2012

tevans

Think you’re big on file sharing? I know some people who do it religiously.

 

They call themselves kopimists, and they’ve managed – after several tries – to get the government of Sweden to recognize them as a legitimate religion, insofar as any religion can really call itself “legitimate.” You have to hand it to them, it’s actually a pretty brilliant ploy. The church has no formal membership, but anyone engaged in one of its sacraments can claim to be an adherent. And those sacraments include file sharing and copying information (also included: cutting and pasting, the keyboard shortcuts for which are actually considered “sacred symbols” by the church).

 

swedenflag360 300x187 All Praise To Napster

Hardly the weirdest thing to come out of Sweden.

Obviously, just saying “we worship file sharing, which just so happens to be the illegal activity we want you to stop prosecuting us for” wouldn’t go over so well, so the church took a much more intelligent tack, claiming to worship information itself – and from there, the restriction of the free flow of information (such as through copyright legislation and enforcement) becomes verboten. It’s a compelling argument, and just mystical enough to sound like a genuine pile of religious bullshit.
It remains to be seen how this impacts the ongoing war on people who share information peer to peer. Intellectual property mavens are not exactly known for their kindness or consideration and will (probably accurately) dismiss this as a  ploy to get around the laws. Be that as it may, the recognition of the organization as a religion throws up some serious legal roadblocks to IP regulation enforcement for adherents – and the religious leaders specifically stated that anybody engaging in one of their sacraments, even passively, can consider him or herself an adherent. In a very real sense, the kopimists have just made enforcing intellectual property laws into a form of religious persecution.

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